Our triple warranty is your guarantee of a job done well and a floor that will perform to expectations. While every stage of the process must be completed to a professional standard there are three critical stages in timber flooring. These are often overlooked. This undermines the potential performance of the timber floor. At VCS we feel strongly about timber floors being an investment in the future and so we take serious action to ensure that these steps are covered correctly.
For example continue the following before we outline our process in detail.
While there is always a legal warranty on flooring the fact remains that companies that are committed to the triple warranty are limited. (Most floors are compromised right from the start, but this is explained below.)
When we offer a triple warranty we are demonstrating our total commitment to following all of the steps required by the manufacturer. To illustrate the importance of this warranty approach consider this example. All packs of raw timber come with a warranty sheet that states that the timber should be acclimatised prior to installation. This process requires site metering with documentation that determines the acclimatisation point. Then the time required for acclimatisation can be calculated. This isn't guesswork. When the process is followed it greatly improves the performance of the floor in service. When this step is bypassed it gives the manufacturers warranty away right from the start. The whole floor is compromised. And this is just the first stage of the job. It is amazing how often this step isn't followed.
At VCS we are committed to giving you our triple warranty.
There are three key areas.
These stages are
Acclimatisation
Installation warranty
Sanding warranty
Timber is a living product in that it continues to react to climatic conditions long after the floor is installed. Addressing acclimatisation is a key factor in assisting the floor to look good in the years following the installation. This does NOT SIMPLY MEAN PUTTING TIMBER ON SITE FOR TWO WEEKS. There is a lot more to the process. Site measurements are essential. Only after these measurements are taken do we follow up and using our acclimatisation chart develop the acclimatisation plan for your floor.
Installations and Installation warranty
Concrete needs some form of mechanical preparation which varies according to site and concrete condition. It requires a primer which aids adhesion and is moisture resistant protecting the underside of the timber from potential moisture ingress. It also requires a flexible adhesive which must be applied with sufficient volume to achieve both a full bond and high adhesion strength.
VCS on average use about 25% more adhesive under our floors in order to meet the standards required by the adhesive manufacturer which is a 'bed' of adhesive. While this adds to the cost of the floor it provides a very good floor.
Sanding and finishing. Sanding warranty
We use heavy duty oats because these last longer and look much better. There is nothing that undermines the look of a floor than a surface that looks lacking in finish when it should have a high build.
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We now offer the worlds finest oil finish for flooring as part of our range being Osmo Polyx Oil finish. This oil looks sensational. In addition we offer Bona Traffic HD which is the toughest finish anywhere by approx 55% in a Satin and Matt finish.
These steps are accompanied by our warranty on each stage.
We use approximately 25% more product under the floor and around 20% more finish on top of the floor than our competitors. Because we do a full sand we use on average 25% more sanding consumables.
Because we are willing to do this we give you a much better floor despite maintaining a competitive like for like pricing structure. You be the judge.
We hope that you now see why our approach is different to our competitors.
And why it's worth talking to us about your floor.
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